Travel Cover Summary
When you travel on authorised business in relation to your institution outside your Country of Domicile, (or within the Country of Domicile, if an overnight stay and/or travel by air is involved); you are covered by our group Travel scheme administered by U. M. Association Ltd. A summary of benefits and the services available is shown below – but please refer to your Insurance Officer or Administrator for the full terms and conditions of the cover
KEY POINTS
- This is not private medical insurance. You are not covered for routine, non-emergency treatment, any elective treatment or anything that can reasonably wait until your return home.
- For minor ailments, you should seek advice from a local pharmacist in the first instance. If the condition does not resolve, or if it worsens, you can contact International Medical Group (IMG) for advice on the best course of action. Contact details are on the back page of this document.
- Medical Expenses for treatment of Covid-19 are covered.
- Costs for Covid-19 tests are not covered.
- There is no cover under the Disruption section for anything arising out of Covid-19 other than Cancellation or Rearrangement solely due to the Person Covered contracting Covid-19 and being unable to depart on the Journey or return home at the end of the Journey (limit £1,000). Proof of positive PCR test will be required.
- Any evidence required in support of a claim must be provided by you at your own expense
- If travelling to a country that is subject to international sanctions you should check with your institution as to any special procedures that apply to ensure sanctions are not breached. We will not provide any cover or pay any claim that would expose us to any international sanctions.
- Claims must be notified to us as soon as possible but in any event within thirty days of the circumstances arising. See “In the event of a claim” for details of how to do so.
Emergency Medical Expenses
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Personal Belongings/Business Equipment
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Money
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Disruption
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Personal Injury
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Personal Liability
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Political Evacuation
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Reimbursement of evacuation expenses up to £50,000 following Formal Advice to leave the destination country |
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Legal Expenses (underwritten by DAS Legal Expenses Insurance Company Limited)
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In the event of a claim
Claim forms are available from the UMAL web site: https://umal.co.uk/travel-hub/travel-claims-forms/ Alternatively, contact your Institution’s Insurance Officer or Administrator for a Claim Form.
For claims under the Legal Expenses policy, contact DAS on +44 (0) 344 893 8165, quoting policy number TT26962060
Please remember...
- Always carry this summary of cover with you when travelling
- Keep a separate record of the IMG contact details (see overleaf)
- Give details to a travelling friend or colleague just in case you are unable to make the call yourself
Before you travel
Register on the RiskMonitor site then download the GlobalRiskManager app for travel advice, security information and to receive alerts for any incidents occurring in your destination country or region. Alerts can be configured by country, proximity, severity and/or category to ensure that you receive the alerts that you need. See https://umal.co.uk/travel-hub/pre-travel-advice/ for details on registering.
International Medical Group (IMG) – Emergency Advice and Assistance
In the event of an emergency whilst travelling, call IMG for advice and assistance. This service is operated by a team of multi-lingual coordinators at IMG in the UK, who can be contacted 24 hours a day, 365 days a year. IMG will assist you with your requirements and decide on the most appropriate course of action to help you through an emergency. Should you need to use this service whilst travelling, the contact details are:
Tel: +44 (0)2920 662425
E-mail: UMAL@global-response.co.uk Reference: UMAL/174
Contact IMG before incurring any substantial medical expenses or being admitted as an inpatient at any hospital, clinic or nursing home. Do not arrange repatriation without the prior approval of IMG. Medical expenses over £300 and any repatriation expenses will not be covered without the prior approval of IMG
To ensure that the assistance service operates smoothly when you need them most, in the event of an emergency or if you require repatriation you must:
- Telephone IMG in the UK using the number shown above and remembering to use the correct international dialling code from the country in which you are calling
- Quote your Reference (see above), the title of your Institution and your Name
- Give the telephone number where you can be contacted
- Give details of anyone you would like to be contacted - relative, friend, employer
5 St Helen's Place,
London EC3A 6AB
Telephone : 02078478670
Website: www.umal.co.uk